- Pay in a cheque, pay in and withdraw cash Open Banking Back Mortgages. My Mortgage Needs. It’s built into the first direct Banking App.
- You can access our Mobile App to:. set up new payee’s and make Bill Payments to people in the UK. send money between your first direct account(s), and. view account balances. pay in cheques any time, any place using your compatible phone. Value limits apply.
- HSBC, First Direct, M&S Bank and John Lewis Finance borrowers who have fallen behind on repayments between 2010 and 2019 may get up to £100 in compensation after receiving a substandard level of service – and it's not a scam, despite some confusion caused by letters arriving out of the blue.
Popular questions
A Secure Key is an extra layer of security that helps look after you and your money by generating a unique, single use security code every time you log on or authorise a payment. There are two types of Secure Key - a Digital version that works as part of the Mobile Banking App - perfect if you have a smartphone or tablet. Or, you can use a Physical version that is a little key ring that looks like a mini calculator.
We recommend setting up a Digital Secure Key. It’s built into the first direct Banking App, and if you have the right type of smartphone you can use your fingerprint or face recognition to seamlessly log on or authorise payments.
If you think you've been the victim of any scam, feel you've been tricked into giving your security details or notice anything suspicious on your account, please call us as soon as possible.
Call (lines are open 24/7, 365 days a year)
Text phone: 03 456 100 147
Calling from abroad: +44 113 234 5678
Text relay: +44 151 494 1260
Statements for your account can be found:
- in Online Banking - select ‘Statements’ at the top of your account transaction list. You will find your latest statement plus an archive of historic statements here along with other items such as Annual Summaries where relevant
- our App - select the relevant account from the ‘Balances’ screen, pull down bar at the top of the transaction list page (under your account balance) and select ‘Statements’. We will show you your last three statements and you can also access a list of historical statements.
Once your statement is on screen, the download icon will give you the option to send it to an email account or print it (if your device is connected to a compatible printer).
First Direct Pay In Cheque By Post
Popular questions
First Direct Paying In Cheques
The quickest and easiest way to pay in a cheque is by using our mobile app. To find out how to do this in the App and for more information see our FAQs.
Alternatively you can post them into us or pop into any HSBC branch or Post Office®. You can also pay in cash at either of these locations.
Find out more about how to pay in a cheque or pay in cash
You can update your address in our App. Just visit the ‘More’ menu and select ‘Profile’.
If you don’t have our App, you can call us on 03 456 100 100 to change your address.
To find out more about how to change your address visit our managing personal details page.
If your device supports these features, you can do the following:
- log on with fingerprint
- check balances
- set up and manage payees
- make payments and transfers
- set up standing orders and amend the payment amount
- freeze and unfreeze your card to block usage if it's temporarily lost
- report a lost, stolen or damaged card
- turn off gambling transactions in the App
- view statements in PDF format
- see recent transactions - search by amount, date, name or reference
- see pending transactions (Cheques, BACS/Salary credits and Direct Debits) for the next working day
- apply for Loans, Credit Cards, Regular Saver Account and Cash ISA
- register for Paym
- view messages
- view Credit/Gold card statement information (next payment date, minimum payment amount due, statement balance).
Pay Cash Cheque
Probably not, though your first check might be a paper one. Most employers these days pay via direct deposit and house their paystubs online. You’ll need to provide your banking information (routing number and account number) so your wages can be deposited directly into your account (usually a. Cheque deposit: Yes - with personalised paying in slip and a deposit envelope from a PO branch More Information. For more information on banking with First Direct, please call 03456 100 100. Opening times are 24/7 365 days of the year.